Returns & Exchanges
We want you to love your travel gear, which is why we offer a 100-day hassle-free return policy on all unused products in their original packaging. If your journey doesn't start perfectly, we'll provide a full refund or exchange to ensure you have the right companion for your next trip.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked.
- 3.Pack Your Gear
Securely place the unused items in their original box, ensuring all tags are attached and the printed return slip is included inside.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 7-10 business days.